What is IT outsourcing and how does it work?
A IT outsourcing is the process by which a company hires another specialized company to manage all or part of its information technology operations. This model, also known as IT outsourcing, allows the business to focus on its core activities while a technical team takes care of infrastructure, support and digital security.
In practice, this means transfer responsibility for the IT area to an experienced company, which already has tools, professionals, and processes ready to offer complete solutions. This way, your company can count on a faster, safer and more scalable technical support, without needing to maintain an internal team.
Difference between IT outsourcing and outsourcing
Although the two terms are often used interchangeably, there is a subtle difference.
A IT outsourcing usually involves contracting specific services, such as technical support, help desk or network management.
Already the IT outsourcing has a more strategic scope: it covers the planning, execution and complete monitoring of the technology area, functioning as an external IT department for the company.
That BHead, for example, IT outsourcing is structured to serve companies of different sizes in Sao Paulo, Barueri and Alphaville, and other regions, offering everything from consultancy to continuous maintenance of the entire technological environment.
Main advantages of IT outsourcing
By choosing to outsource IT, your company benefits from a series of competitive advantages. Here are the main ones:

🔹 Reduction of operational costs
Maintaining an in-house IT team is expensive. With outsourcing, you eliminates fixed costs with hiring, duties and training. The Head offers customized packages that adapt to the size and needs of each company.
🔹 Specialized technical support
When you outsource, you have immediate access toexperienced and certified professionals, without having to deal with selection processes or lengthy training.
🔹 Focus on core business
While BHead takes care of infrastructure, security, and performance, your team can focus entirely on what really matters: make the business grow.
🔹 Scalability and flexibility
Outsourcing allows you to increase or reduce services as the company grows, ensuring total operational flexibility.
🔹 Security and compliance
With the data outsourcing and security, your company adopts practices aligned with LGPD and the best cybersecurity standards, reducing the risk of leaks and attacks.
📌 READ ALSO: Technical Support Outsourcing: Reduce Costs and Increase Company Efficiency
IT outsourcing models and how to choose the ideal one
Every company’s reality is different, and the outsourcing model needs to adapt to it. The main formats are:
- Outsourcing completo: BHead manages the company’s entire IT area, from technical support to information security.
- Outsourcing parcial: ideal for those who already have an in-house team but need specialized reinforcement.
- On-demand services: support or consultancy for specific projects, such as system migration or server upgrades.
Before hiring, it’s essential to evaluate the size of the operation, the number of users, and the level of support required. A good partner, such as Head, makes a free diagnosis and proposes the ideal format for each case.
Costs and return on investment in IT outsourcing

Many companies hesitate to outsource because they think it will be expensive. However, the numbers show otherwise: Outsourcing IT reduces fixed costs and increases efficiency.
With BHead, your investment is tailored to your company’s size. Plus, your return comes in the form of reduction of failures, increased productivity and greater safety. In other words, the cost-benefit of outsourcing is unbeatable.
Why outsourcing IT is a strategic differentiator
Companies that outsource IT are always one step ahead. They win speed, stability and safety, in addition to continuous access to the latest technologies on the market.
A Head offers IT outsourcing in São Paulo, Barueri and Alphaville, and other regions, with complete technical support, infrastructure, and information security solutions. Our mission is to ensure that each client has a stable, agile and protected technological environment.
Talk to BHead
Want to find out how to reduce costs and increase your company’s efficiency?
Contact us now Head and receive a free consultation on IT outsourcing.


